Shipping policy

SHIPPING POLICY

Last updated: September 22, 2026

Where We Ship

We currently ship to addresses within the United States.

Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays). You'll receive a confirmation email when your order is placed and another with tracking once it ships.

Delivery Time

Once shipped, orders typically arrive within 6–10 business days. Delivery times are estimates and can be affected by carrier delays, weather, and holiday volume.

Shipping Costs

  • FREE U.S. shipping on orders of $50 or more
  • Orders under $50: shipping is calculated at checkout

Holiday Orders

Shipping volume is very high in December. To have the best chance of receiving your order before Christmas, we recommend ordering by December 12. We can't guarantee delivery dates, since carriers control final delivery.

Tracking

Every order ships with tracking. If your tracking hasn't updated in several days, don't worry: tracking can pause while packages move between carriers. If there's no movement for 10+ business days, email us and we'll investigate.

Multiple Items

Orders with more than one item may arrive in separate packages on different days. Each package will have its own tracking.

Incorrect Addresses

Please double-check your shipping address at checkout. We aren't responsible for orders delivered to an incorrect address entered at checkout. If you notice a mistake, email us right away and we'll try to fix it before it ships.

Lost, Stolen, or Damaged Packages

See our Refund Policy. If a package is lost or arrives damaged, contact us and we'll make it right.

Contact

Shipping questions? Email twinklewell@yahoo.com.